Zephyr F E Waters Customer Service Representative/Security

Dayton, Ohio/Los Angeles, California $10.50 / hour Acting Website ZW-General-Résumé.docx
Restaurant Management (ServSafe); Cash handling; Sales Associate; Hotel System Data Entry; Security

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To succeed in an environment of growth and earn a job which provides me satisfaction and self-development while help achieve personal as well as organization goals.


Effective leadership skills
Works well in group
Quick Learner
Excellent with multi-tasking
Sales Experience
Very Honest and Dedicated


Allied Nationwide Security                           Los Angeles, CA                             02/2016- 05/2016

Unarmed Security Guard

Provided excellent customer service.
Patrolled assigned areas looking for abnormal activity.
Wrote reports regarding irregularities.
Contacted supervisors when needed.
Speedway LLC                                                Xenia, OH                                    12/2013 – 05/2015

Customer Service Representative

Conferred with customers by telephone or in person to provide information about products or services.
Provided excellent customer service in a fast-paced environment.
Maintained cash drawer and made regular deposits.
Checked to ensure that appropriate changes were made to resolve customers’ problems.
Kept records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Prepared and cooked food.
Trained new hires.
Resolved customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

Weingart Center Association                                                                                               Los Angeles, CA

Job Readiness Training – Certificate                                                                                                        2015

Customer Service Training- Certificate

Security Training- Certificate

Powers to Arrest and Weapons of Mass Destruction/Terrorism Awareness- Certificate


08/2002-05/2006 H.S. Diploma at Milton-Union High School
06/2006-Present Bachelor's of Arts Degree (Anticipation) at Wright State University

Not Graduated. Anthropology and History focus.


12/2013-05/2015 Customer Service Representative at Speedway

Customer service representative working a variety of shifts as well as working on different tasks including food preparation and opening and closing shifts.

02/2016-05/2016 Security Guard at Alliedwide Nationwide Security

Security Guard, temporary.

09/2004-05/2007 Server/Drive Thru Attendant/Busser/Cashier/Bar Attendant/Dishwasher at Frischs

Worked a variety of different jobs inside of a medium busy restaurant.

08/2006-10/2008 Hotel Clerk at Days Inn

Worked mainly third shift.

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