Zephyr F E Waters Restaurant Management/Associate

Los Angeles, California $12.50 / hour Certificate-ServSafe.pdf

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Job Objective

Seeking an entry level restaurant management position to utilize my ten years of customer service experience in a fast paced environment, to develop on my previous leadership experience, and to earn a job which provides me satisfaction and self-development while help

achieve personal as well as organization goals.


ServSafe Certified, 2015

Restaurant Skills

·         Served Customers

·         Performed Host Duties

·         Bussed Tables

·         Washed Dishes

·         Cleaned Restaurant Areas

·         Took Drive-Thru Customers Orders

·         Prepped Cold Foods

·         Cooked and Prepared Hot Sandwiches

·         Worked in a Team and Independently

·         Cash Handling

Management Experience

·         Worked Independently Without Supervision

·         Taught and Trained New Employees

·         Previous Drive Thru Leader

·         Senior Employee on Duty

·         Opened and Closed the Store When Needed

·         Prepared Schedules

Work Experience

Allied Nationwide Security                          Los Angeles, CA                                       02/2016- 05/2016

Unarmed Security Guard

Provided excellent customer service.
Patrolled assigned areas looking for abnormal activity.
Wrote reports regarding irregularities.
Contacted supervisors when needed.
Speedway LLC                                             Xenia, OH                                                12/2013 – 05/2015

Customer Service Representative/Food Service Specialist

Conferred with customers by telephone or in person to provide information about products or services.
Provided excellent customer service in a fast-paced environment.
Maintained cash drawer and made regular deposits.
Checked to ensure that appropriate changes were made to resolve customers’ problems.
Prepared and cooked food.
Trained new hires.
Resolved customers complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

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