Joseph Ryan Horan Direct Support Professional

Duluth, MN

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Maplewood tobbacco
Aug 2020 – Oct 2021
Grab exactly what the customer is looking for.
Check them out while keeping a friendly, light conversation.
Be able to remember customers and occasionally have what they are looking for ready for them right as they walk through the door.
Talk up new products or products we needed to be sold.
Be able to manage rushes in the store, also keeping busy during down time, stocking the store and cleaning up display cases and just making sure the store looks good.

loader / unloader
May 2020 – Aug 2020
Load and unload trailers safely and quickly.
Be able to hop from trailer to trailer whenever told.
Keep up good and quick pace of work through the night and weather conditions

Trainer / Unloader
Jun 2019 – May 2020
Unload trailers quickly, safely, and efficiently.
Be able to keep a good, quick, steady pace throughout the 5-6 hours of work a night, through the multiple trailers.
Be able to take out irregs (packages over 75lbs) while still managing a good pace through the whole trailer.
Train in new employees on how to properly, and safely unload trailers.
Do new hires legal paperwork, while putting down concerns and strengths for each employee, trying to help them along the way just understand the process more and more each day.
Continuously and regularly meet up with old trainees if still working, just to chat and see how they are doing and if there is anything I can do for them to help them get more comfortable.
Go to management meeting before the shift start , go to different buildings, and just be all around open and able to do whatever they are looking for me to do.
FedEx (in mahtomedi)
Part time loader/unloader,

Part time sales , stocking / organizing
Footlocker ( Maplewood Mall
Jun 2017 – Jun 2019
Find shoes that would best fit, and best fit the activity our customers were planning on using them for.
Find shoes quickly in the back, help multiple customers at once, and help check out customers all quickly but friendly too.
Continuously stock shelves and clothes that were gone/running low to be able to show our full inventory.
Clean up shop at the end of the day, sweeping the store, mopping the floors, and cleaning off display tables of dust or trash from the day.
Occasionally manage regular customers and customers who wanted a new shoe dropping, making sure the store was running quickly and making sure everyone was satisfied.
UPS (in minneaplois on Broadway)
Part time unloader, Part time unload trainer: June 2019-


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