Work From Home – Part-Time Client Services Representative Part TimeNEW
Ken Grossman started Sierra Nevada in 1980 with a hand-built brewhouse and the odds stacked against him. That passion forever changed the course of American craft brewing and launched a beer revolution that’s in full force today. Turns out, good beer can do a lot of good, and Sierra Nevada becamea cornerstone for both its innovation and its care for the Earth and its people. We’re committed to advancing a culture of inclusion and believe diversity in all its forms makes us stronger. We keep pushing boundaries, whether that’s in the brewhouse, with sustainability, or in the great outdoors.Get To Know This RoleThe Systems Analyst – Enterprise Services performs technical work associated with supporting and maintaining Sierra Nevada Brewing Co. enterprise service and operational systems. Reporting to the Manager of Data Services, this role serves as the functional system owner for platforms supporting facilities management, asset management, safety, compliance, and corporate service delivery across the organization. The Systems Analyst – Enterprise Services works cross-functionally with IS teams, department stakeholders, and vendors to ensure systems are well-configured, integrated, and aligned to business operations. This role requires the ability to work under minimal supervision with strong subject matter expertise across service-oriented business processes. This position may be based out of Chico, CA, Mills River, NC, or remote.What’s In It For YouWe’re committed to our employees and work hard to prove it. For starters, we’re offering $95,726 to $147,897 base compensation for this role. Individual offers are based on skills, experience, and qualifications. This role may be eligible for our bonus program inquire with our Talent Acquisition Partner for additional details. But base pay is just the beginning. We support your future by offering a generous 10% company match on 401(k) contributions, providing learning and development opportunities, and fostering your safety at work with ongoing trainings, state-of-the-art equipment, and preventative care. We offer medical, dental, and vision insurance, an onsite medical clinic, as well as mental health and well-being benefits including paid sick leave. We foster a culture of work-life balance and always encourage employees to use and enjoy their paid time off.What You Will DoSystem Ownership & StewardshipServe as the enterprise functional owner for assigned service and operational platforms, including enterprise asset management, facilities, safety, compliance, and corporate enablement systemsMaintain configuration integrity, process alignment, and system documentation across owned platformsGovern system changes and assess downstream integration impacts before implementationPartner with vendors and IS teams on roadmap decisions, upgrades, and enhancementsEnsure systems are stable, scalable, and aligned to current business operationsBusiness Process Translation & RequirementsLead process discovery sessions with department stakeholders to understand current-state workflows and identify improvement opportunitiesTranslate business requirements into system configurations, functional designs, and actionable backlogsIdentify process gaps, redundancies, and opportunities for automation or optimizationDocument future-state workflows and ensure alignment between system behavior and business intentMaintain process documentation as systems evolve and business requirements changeProject Delivery & Implementation SupportOwn functional design, configuration, and UAT for system implementations and enhancementsDevelop UAT scenarios tied to real business outcomesSupport cutover planning, go-live stabilization, and post-implementation optimizationCoordinate with IS PMO and business stakeholders to manage scope, timelines, and issue resolutionIntegration & Data IntegrityDefine and maintain source-of-truth ownership for data within assigned systemsPartner with Data Services to ensure data from owned systems supports enterprise reporting and analytics pipelinesIdentify and resolve data quality issues in coordination with business and IS teamsAssess configuration changes for downstream integration impacts before executionProactively identify and prioritize system and process improvement opportunitiesGovern enhancement requests and manage a prioritized backlog for assigned platformsEnsure owned systems evolve in alignment with enterprise standards and business growthPlease Apply If You HaveBachelor’s degree in computer science, data science, mathematics or any combination of education and/or experience from which comparable knowledge, skills, and abilities have been achieved required3 years of experience as a Systems Analyst, Business Analyst, or equivalent role supporting enterprise and operational systems required andExperience with service management, asset management, facilities, safety, or operational platforms requiredBackground in brewing, food & beverage, manufacturing, or regulated operations preferredDemonstrated experience owning or supporting enterprise software systems end-to-end, including configuration, enhancements, support, and governanceStrong ability to translate business process requirements into system configurations or functional designsProven ability to manage cross-functional stakeholder relationships and competing prioritiesStrong written and verbal communication skills with the ability to convey technical concepts to non-technical audiencesAbility to work independently and make sound decisions with minimal supervisionOwnership mindset delivers complete, reliable, and maintainable solutions.Excellent problem-solving, communication, and cross-functional collaboration skills.Systems thinker who anticipates downstream impacts and aligns solutions to business needs.Organized, adaptable, and effective in dynamic, changing environments.Additional Requirements To Consider Before ApplyingYou must be at least 21 years of age to work for Sierra Nevada Brewing Co.Selected candidate must pass a pre-employment, post offer background checkThis is a remote role or hybrid based out of our Chico, CA or Mills River, NC brewery. Brewery based candidates are preferred.#J-18808-Ljbffr
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