Teller I Intern (College) Part Time
Customer Service. Performs Southside Bank’s customer service standards with each customer interaction. Consistently performs with accuracy and efficiency to build customer confidence and trust. Meets or exceeds all operational goals determined by retail management to include balancing, and attendance and others as applicable. Completes customer thank you calls and follow up of problem resolution as directed by management. Knows the products and services offered by the Bank with the ability to recall and explain key benefits to the customer. Recognizes each customer’s transaction as a cross-sell opportunity. Identifies and responds to the needs of new and potential customers by listening and clarifying their needs. Directs customers as needed to other Southside departments. Maintains the security and confidentiality of pertinent information and records. Accurately communicates account information to customers Operational Excellence. Understands and agrees to abide by the policies and pr…Intern, Teller, Customer Service, Banking, Business Services, Security
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