Seasonal Holiday Concierge Part Time
To provide exceptional customer service during the holiday season, the part-time Seasonal Holiday Concierge will conduct virtual consultations, guiding customers through personalized shopping experiences and product offerings while working remotely.Key responsibilitiesHost live, on-camera consultations to assist customers in personalizing holiday stationery designsSupport revenue growth through soft sales strategies, upselling, and cross-selling during consultationsAct as a customer advocate and brand ambassador, ensuring a positive perception of the brand and addressing inquiries about products and servicesRequired qualifications2+ years of experience in customer service, preferably in a premium brand environmentStrong sales orientation with experience in upselling or account managementA Bachelor’s degree or equivalent work experienceTechnological proficiency, with familiarity in eCommerce and CRM software preferredAvailability to work flexible hours, including weekends, based on business needs
Source: Jobs2Careers - Jobs & Careers
