Seasonal Healthcare Verifications Agent Part Time
Connecting with customers remotely, the part-time Seasonal Healthcare Verifications Agent will handle live interactions and inbound calls to assist Medicare and Value-based Care members, guiding them through scheduling appointments and ensuring accurate documentation.Key responsibilities:Handle back-to-back live interactions and inbound calls to assist customersEducate members on physician networks and help schedule necessary appointmentsDocument calls and process requests while maintaining accurate account historiesRequired qualifications:Must be 18 years old and hold a High School Diploma or GEDAbility to complete a typing assessment with a minimum of 25 wpmStrong writing and verbal communication skillsAccess to a reliable home internet connection and a smartphone for tool authenticationWillingness to undergo a background screening
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