Remote Immediate Response Specialist Part Time
Providing quality customer service remotely, the part-time Immediate Response Specialist will manage inbound calls for substance abuse treatment referrals, register new clients, and maintain strategic relationships with treatment partners.Key responsibilitiesDeliver efficient customer service by answering inbound calls and following up on referralsIdentify and register new clients while ensuring timely communication of clinical filesMaintain relationships with treatment partners and support clients through their recovery journeyRequired qualificationsBachelor’s Degree in a related fieldAt least 1 year of experience in the substance abuse and mental health fieldKnowledge of substance abuse and mental health diagnosis and treatmentProficiency in assessment and admission software/databasesWorking knowledge of Microsoft Office suite, including Word and Excel
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