Passionate about helping others, the Remote Healthcare Customer Support Representative will deliver exceptional service to patients by handling inquiries, verifying information, and assisting with prescription benefit questions in a fully remote, part-time capacity.Key ResponsibilitiesDeliver outstanding customer service while supporting patient needs and inquiriesHandle incoming and outbound calls regarding prescription benefit questions and concernsVerify and update patient information while maintaining confidentiality and compliance with guidelinesRequired QualificationsMinimum of 1 year of recent call center experienceHigh school diploma or equivalentStrong communication and active listening skillsAbility to meet and maintain established performance metrics and KPIsCapability to work independently in a remote environment