Become a Patient Resource Specialist, work from home, and make a difference by helping people!
As a Patient Resource Specialist, you ll provide services for our client, an innovative biotechnology and pharmaceutical company that is dedicated to reducing the barriers that prevent people from accessing and affording the medications they need. You ll provide compassionate customer service to their patients via outbound and inbound calls.
Unlike many customer service opportunities, where you often don t know who you ll be engaging with on any given day, you ll be dedicated to a set list of patients. You ll build ongoing professional relationships with your assigned patients, reaching out to them at periodic intervals and becoming a trusted resource for them.
If you re a quality-focused, service-oriented individual who is patient, professional, and able to overcome obstacles while maintaining a positive attitude, this customer service opportunity may be just what you re looking for.
This remote, flexible opportunity pays independent contractors $15 per hour.
At least 3 years of call center, customer service, administrative support, or social work experience is required. Experience in healthcare or insurance is helpful, but not required.
You ll do great in this role if you have a genuine passion for helping people, a positive attitude, and an outgoing personality. It s also essential to have:
Your Home Office Environment
To be a Patient Resource Specialist, you will need a Windows PC. Chromebooks and Macs cannot be used. You will need a computer and equipment meeting the following specifications, at a minimum:
Where NexRep Contracts
NexRep contracts with people in 33 states. The only states we do not currently contract in are: AR, AZ, CA, CO, CT, DC, IL, MA, MD, ME, MO, NJ, NY, OR, RI, VT, WA, and WI. We do not currently contract with anyone outside of the US.
Remote and Flexible
You ll be taking calls and making money from the comfort of your own home.
Plus you’ll enjoy flexible scheduling, where you use a self-scheduling platform to select when you work and when you don’t, within your client’s hours of operation.
Please note that our third-party client requires that independent contractors service Monday-Friday for at least 30 hours per week between the hours of 8am – 8pm ET. If you d prefer to service fewer than 30 hours per week, or would prefer not to service Monday-Friday between 8am-8pm ET as an independent contractor, you re free to pursue a different opportunity within the NexRep Marketplace.
Pay and Perks
This customer service role starts at $15 per hour, with the opportunity to earn additional incentives each month for reaching client-determined goals. Patient Resource Specialists who are bilingual in Spanish and English are also eligible to invoice a one-time $100 bilingual incentive. To qualify for the bilingual incentive, Patient Resource Specialists will need to complete and successfully pass a Spanish proficiency assessment, and successfully complete supported production.
Plus, your remote, independent contractor status allows you to work in the comfort of your own home or anywhere in the US you can meet the office requirements.
You ll enjoy significant savings in expenses related to transportation, clothing, childcare or eldercare, and food. You may also qualify for home office tax deductions, but you should consult with an accountant to determine eligibility. In addition, you ll receive:
You ll also be able to take advantage of NexRep Perks, a program that recognizes the service provided by independent contractors to NexRep s clients and their customers via the NexRep Marketplace platform. With the NexRep Perks program, you ll have the opportunity to earn Perks points. As those points add up, you ll unlock access to Perks – exclusive discounts and savings on a variety of common expenses such as health and dental coverages, banking services, legal and technical support, and more!
Please note that NexRep is connecting independent contractors to exclusive discounts and savings opportunities and is not providing employee benefits nor establishing an employee benefit program. Each independent contractor makes their own decision whether to engage with a Perks Partner. NexRep receives no compensation in any form from the Perks Program.
Tagged as: management
Source: Jobs2Careers - Jobs & Careers