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This position pays $16.20 per hour with $4.41 Health and Welfare (H&W). Responsible for operating a multi-line switchboard effectively by meeting the necessary requirements by VA Medical Center.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.
Operate a government provided E-Private Branch Exchange switchboard with 28 central office trunks, 24 FTS trunks, 24 IT trunks for 1800 telephones and respond to calls in acquired order.
Operate paging system for hospital pagers and overhead paging system.
Make various daily announcements as requested by Veteran Affairs (VA) staff.
Gather patient information as requested.
Retrieve inpatient roster from Emergency Room.
Additional Responsibilities Retrieve Gains and Losses Report from Emergency Room. Receive a regular published listing from various departments regarding on-call staff and direct calls to those locations.
Act as a liaison between the Membership Services and the Medical Center, monitoring 24 code green alarms, and 4 manually activated burglar/code green alarms.
Act as a liaison between the Medical Center and electrical contractor, monitoring fire emergencies and following code red procedures. Respond to walk-up traffic with requested information as to the location of patients, clinics, and offices.
Respond to code blues.
Maintain Lost and Found log and tag all articles.
Direct courier deliveries of candy, flowers, etc. to the appropriate department.
Clean and sanitize work area(s) after every shift.
Complete Shift Report and log all codes that occurred during shift.
Perform other responsibilities as assigned.
Qualifications: Education, Experience, and Certification(s) High school diploma or General Educational Development (GED) required.
1 year experience in a high demand and fast pace environment preferred.
Must be able to obtain a VA security clearance.
Knowledge, Skills and Abilities Ability to operate a PC with functional knowledge of Microsoft Office, primarily Microsoft Word and Excel, as well as Windows graphical users’ interface. Possess basic typing skills.
Working knowledge of medical staff and departments.
Ability to read, write and receive written and/or verbal instructions. Must be able to speak clearly and understand verbal and written communications.
Excellent verbal communication skills for interfacing with customers.
An individual who can relate well to people at all levels of an organization.
Ability to add, subtract, solve practical problems, and deal with a variety of variables in situations where limited standardization exists.
Must be able to work all shifts.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, stand, use hands to finger, handle, or feel, and reach with hands and arms. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.
Successful ServiceSource employees connect with our mission, add value to the organization by striving to exceed performance expectations and embrace the diversity that each individual team member’s experiences bring to the collective organization’s strategic goals.
Set Aside Careers
Many of our employment opportunities are set aside through affirmative employment contracts to support our mission to provide employment opportunities for individuals with disabilities. Set aside positions require a documented disability and provide career opportunities in industries such as food service, mail service, total facilities management and administrative services. We invite you to learn more about the qualifications required and opportunities available through our set aside positions by clicking here.
Staff positions provide department, program and project support and management in the functional areas of rehabilitation services, operations and administration. These career opportunities are available to all qualified job seekers. We invite you to view our exciting career opportunities here.
NOTICE TO APPLICANTS
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, Genetic Information & Testing, Family & Medical Leave, Sexual Orientation and Gender Identity or Expression, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.
We are a drug-free workplace. Pre-employment background checks, including E-Verify, are required for all employment positions.
Do you need a reasonable accommodation to apply to a career opportunity online? Please click here to view a list of Regional Office locations. Please ask to speak with Human Resources.
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Source: Jobs2Careers - Jobs & Careers