Part Time Event Facilitator | Department of Parks and Recreation Part Time
Event Facilitator
About Our Job: With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose for you, and those who benefit from your passion, skills, and expertise. Join our diverse, inclusive, and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver. Your journey starts right here.
Location and Schedule Requirements: This position will primarily report to the Carla Madison Recreation Center (2401 E. Colfax Ave., Denver). Most events occur during evenings and weekends. Availability is required for event setup, duration, and post-event breakdown.
What We Offer: Event Facilitators are paid $22.53/hour. This is an on-call position, which means it is a part-time, hourly role. On?call positions may have a routine or variable work schedule and will work no more than 39 hours per week. On-call positions are eligible to enroll in the City and County of Denver’s 457b retirement plan. This position is not eligible for other additional benefits.
What You’ll Do: Join the City and County of Denver’s Department of Parks of Recreation (DPR) as an Event Facilitator and play a pivotal role in delivering exceptional events across our diverse network of recreation centers and historic venues. This on-call position offers flexible scheduling, competitive pay, and the opportunity to work with a mission-driven team dedicated to community engagement and outstanding customer service. Denver Parks & Recreation hosts a wide range of eventsfrom birthday parties and weddings to corporate meetings and community gatherings. As an Event Facilitator, you will be the on-site liaison ensuring smooth and successful event execution. Responsibilities include:
- Conducting facility tours and pre-event walkthroughs with clients
- Serving as the day-of, on-site contact for clients and guests
- Explaining and enforcing venue policies and procedures
- Responding to inquiries via phone and email
- Coordinating with internal staff and external vendors
- Monitoring event activities to ensure compliance with regulations and contracts
- Assessing damages and conducting post-event evaluations
- Addressing and resolving event-related issues or emergencies
- Performing other duties as assigned
What You’ll Bring: We are looking for Event Facilitators who take pride in ensuring events run smoothly from start to finish. You’ll be the on-site presence that helps our clients feel confident, supported, and well-served throughout their event experience. Strong consideration will be given to candidates with prior event facilitation experience, especially those who have worked with corporate or wedding events.
Key Qualifications:
- Flexible Availability: Willingness to work evenings, nights, and weekends to accommodate event schedules.
- Customer Service Excellence: Proven experience in face-to-face customer service, ensuring guests feel welcomed and valued.
- Conflict Resolution Skills: Ability to effectively mediate and resolve customer concerns, maintaining a positive atmosphere.
- Event Facilitation Experience: Hands-on experience coordinating events, with a preference for those who have managed corporate or wedding events.
- Certifications: Current CPR, First Aid, and AED certifications are highly desirable.
- Preferred Attributes:
- Attention to Detail: A meticulous approach to event setup and execution, ensuring every element aligns with client expectations.
- Problem-Solving Abilities: Quick thinking and adaptability to address unforeseen challenges during events.
- Team Collaboration: Strong interpersonal skills to work harmoniously with staff, vendors, and clients.
- Passion for Community Engagement: A genuine interest in contributing to events that enrich the Denver community.
Required Minimum Qualifications:
- Education requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
- Experience Requirement: Two (2) years of customer service work in special events or related industry.
- Education/Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirements.
- Licensure/Certifications: None
The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact …@Denvergov.org with three business days’ notice. Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.
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