Customer Service Representative
The Customer Service Representative (CSR) will be responsible for contributing to the overall success of a Retail Banking Center by committing to banker-readiness, conducting marketing activities leading to revenue growth in loans, deposits and noninterest income, contributing to the prescribed customer experience levels, maintaining disciplined operational objectives, while striving for excellence in execution in each of the mentioned areas. This role’s work schedule will involve occasional evenings and Saturdays and requires the lifting and movement of currency/coin packages weighing up to 25 pounds. Depending on this role’s location, this position could require extended periods of standing.
Successful incumbents have composure, listening skills, a drive for results, time management, are customer focused, and can develop peer relationships.
Mon-Thurs: 8:30 am to 5:30 pm; Fri: 8:30 am to 6:30 pm Friday; 8:30 am to 1:30 pm Saturday; Part-time hours will be scheduled during the hours listed.