Working part-time overnight, the Healthcare Answer Line Representative will manage inbound and outbound communications with patients and healthcare facilities, ensuring exceptional customer service and coordination of care while residing in the Greater St. Louis area.Key responsibilitiesEffectively manage a high volume of incoming calls, providing exceptional customer service to ensure patient satisfactionProactively follow up with physicians and patients regarding hospital visitsEnsure accurate and timely communication, acting as a liaison for patients, medical staff, and providersRequired qualificationsHigh School Diploma or GED2-5 years of relevant experience, preferably in healthcareAbility to work on holidays, evenings, and weekendsExperience with electronic health record systemsMust reside in the Greater St. Louis area