At the Disneyland Resort, Guests have the opportunity to experience not only our magical Parks and Resort Hotels, but our legendary service as well.
Guest Information Ticket Sales Agents provide superior Guest service and leverage their Disneyland Resort expertise to assist Guests. Agents interact over the phone or chat/messaging, as needed. Agents use multiple software systems and tools to sell theme park admission products, and provide technical support for the online experience. Guest Information Ticket Sales is a high volume, fast paced environment. Agents take back-to-back calls and simultaneous chats/messages during their entire shift. Agents are knowledgeable about Disneyland Resort theme parks, policies and products, and provide the information needed for Guests to have a magical theme park visit.
Basic Qualifications :
Fully available to work any shift, including nights, weekends, and holidays
Required Education :
High school diploma or equivalent
Additional Information :
Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Please note that the principles of seniority are used to schedule all roles.
SUBMITTING YOUR APPLICATION
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KEYWORD: DLR Casting, dlrcasting
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