Provide appropriate customer service and an effortless experience to the caller.
Provide accurate information to the caller.
Process refills and schedule shipments for patients or providers
Resolve the callers needs.
Provide appropriate follow-up and next steps for caller.
Follow Rx Crossroads policies and procedures.
Ability to work a flexible work schedule.
Job Requirements/Previous Experience:
Previous call center experience preferred.
Previous healthcare experience desired
Excellent interpersonal communication skills
Strong problem-solving skills
Proficient with Microsoft Office
Able to type 35 wpm or greater.
Please send resumes to
All employees of Elite Staffing must be 18 years or older and authorized to work in the United States.
Elite Staffing, Inc. is proud to be an equal opportunity employer. Our policy of equal employment opportunity is to recruit, hire, train and promote persons without regard to race, color, religion, national origin, sex, age, disability, handicap or any other protected status.CB3