Eurofins Scientific is an international life sciences company, which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the leading global emerging players in specialty clinical diagnostic testing. In 2018, Eurofins generated 4.2 billion Euro proforma turnover in 800 laboratories across 47 countries, employing about 45.000 staff.
Job Descriptions: Handle and manage clients enquiries in a professional mannerEnsure customer satisfaction by extending responsive and meticulous supportService oriented with good telephone etiquettePossess a positive work attitudeGood command of spoken and written EnglishWorking experience in the clinical laboratory industry preferredGood computer skills with experience in using computer system such as LIS / CRMAt least one year working experience in client services or related field
Job Requirements: Recognized Diploma or Certificate in Administration, or Polytechnic Diploma or equivalentThe ideal candidate will have at least 2 years of customer service experience. Entry level is welcome too.Able to work independently as well as a teamGood laboratory, organizational and administrative skillsComputer literacyService and customer orientedRelevant work experience in a hospital laboratory is an added advantage
What we offer: As an employer, we re keen to look after our people with as much dedication as they look after our patients. That s why we offer competitive salaries, excellent training and exceptional career prospects. We re a growing and ambitious company, so there is huge potential here to develop with us and enjoy fantastic rewards in your career. Your data:
As part of any recruitment process, the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations. Eurofins Clinical Diagnostic is an Equal Opportunities Company. Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer. PandoLogic. Category: Customer Service, Keywords: Customer Service Representative
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