n. As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel”s continuing effort to deliver outstanding guest service and financial profitability. n. Specifically, you would be responsible for performing the following tasks to the highest standards:n nn Greet and escort arriving and departing guests to and from their accommodationsn Retrieve and transport guest luggagen Inspect guest rooms and acquaint guests with these rooms and their featuresn Respond to guest inquiries and requests in a timely, friendly and efficient mannern Organize and store luggage, as needed, according to guidelinesn Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departmentsn Ensure messages and faxes are regularly delivered throughout the dayn Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as neededn Drives pro…Bellperson, Hospitality, Hotel
Tagged as: management