The Payroll Relationship Specialist is responsible for the set up and delivery of ADP Connect integration with non-ADP payroll vendors. The ability to understand intricate processing requirements and deliver a set up strategy which will enable the dataflow between ADP’s systems and 3 rd party payroll systems to provide an integrated service platform for our 401(K) clients. The position requires payroll and retirement services knowledge, as well as the ability to resolve complex service and technical issues.
This position requires a daily balance between client facing and back office set up. The expectation is that the payroll specialist will drive the conversation with the client, internal and external business partners, regarding all aspects of the ADP Connect set up required. There are tasks required by ADP, the client, and the payroll provider, which require clear and concise direction to ensure accuracy. Failure to be able to process payroll contributions accurately and timely, will lead to potential financial exposure, as well as compliance related issues. The ability to understand and troubleshoot moderate to complex formatting and data processing issues and provide timely resolution is essential to being successful in this role.
III. EDUCATION & CERTIFICATION REQUIREMENTS:
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