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WHAT IS THE WAGE AND INVESTMENT DIVISION? The Wage & Investment Division (W&I) serves about 122 million taxpayers who file upwards of 94 million returns each year. Key W&I objectives are to provide high-quality taxpayer assistance, and to enable taxpayers to transact and communicate electronically to file their returns, make payments and receive assistance. W&I partners with private organizations to provide assistance to such disadvantaged groups as elderly and low-income taxpayers.
WHAT DOESA MAIL AND FILE CLERK DO? Clerks provide general clerical support to various offices. Clerks perform a critical role in the processing, distributing, and managing incoming and outgoing correspondence. The Mail and File Clerk processes both incoming and outgoing mail. In fact, Mail and File Clerks process more than a million pieces of correspondence, including tax returns, each year. The File Clerk while experiencing similar volumes is responsible for processing and filing documents.As a Mail & File Clerk you will: Work in a number of offices throughout the IRS providing clerical support
Receive, open, sort, and distribute both incoming and outgoing mail; route mail to various points within and outside the organization. Ensure all mail contains sufficient information for proper delivery. Maintain logs for mail accountability purposes.
Screen documents, forms, and letters addressed or routed to various offices; research correspondence not addressed to specific functional areas. Screen material initially identified as “unable to route” to determine information requested and based on thorough knowledge of organization and functions of various offices, determine proper office which the material should be sent. Identify forms or documents requiring special priority handling and treat them accordingly.
Receive and process incoming and outgoing registered and certified mail, and express mail shipments. Maintain appropriate records and/or logs for tracking and reconciliation purposes.
Review and process outgoing mail through the mail-metering system; obtain and provides mail count data to appropriate person. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov
Conditions of Employment
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Must be a U.S. Citizen or National.
The work is performed in an office setting. Work is primarily sedentary but does require some walking as well as lifting light packages (under 20 pounds), and pushing mail carts.
ANDYou must be at least 18 years of age or older, or at least 16 years of age or older, and meet one of the following: (1) have graduated from high school or have a certificate equivalent to graduating from high school; (2) have completed a formal vocational training program; or (3) have a statement from school authorities agreeing with the decision to pursue employment rather than continuing your education.
You must meet the following requirements by the closing date of this announcement: GS-02 LEVEL: High school diploma or equivalent. OR Three months of full time general experience. This experience should be progressively responsible clerical, office or other work that indicates ability to acquire the competencies necessary to perform the duties of this position. This may be paid or non-paid experience.GS-03 LEVEL: Sixmonths of general clerical related experience. The experience could have been progressively responsible clerical, office or other work that indicates ability to acquire to perform the duties of this position. This may be paid or non-paid experience. OR Completion of an intensive, specialized course of study of less than 1 year. Courses may have been obtained through a business or technical school, or military training program, and should include up to 40 hours per week of instruction for at least 3 months duration. The course must have been designed specifically as career preparation for the work of the position being filled. OR One year of education above the high school level in any field of study obtained from an accredited junior college, college, university, business, secretarial or technical school. OR A combination of education and experience equivalent to that described above. The experience may have been gained in either the public or privatesector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis.
To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
Positions are located in W&I, Receipt and Control Operations. 40 vacancies to be filled in Austin TX.The anticipated start date isJanuary 2021
CONDITIONS OF EMPLOYMENT: -We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.-Relocation expenses-No-This is a bargaining unit position.-We offer opportunities for flexible work schedules.-A 1-year probationary period is required.-Must successfully complete a background investigation including an FBI criminal history record check (fingerprint check).-Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency-If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.-Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.-Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.-Undergo an income tax verification and review of prior performance/conduct.-Part timenot to exceed 90 days. (maybe extended)- This is a Temporary Appointment. – Tour of Duty: Various TODs for Saturday and SundayDay Shifts 6:30am-4:00pm and Night Shifts 4:00pm-2:30am.