The primary purpose of the FNOL Examiner is to be the first point of contact for both the Hertz field locations as well as customers to establish the initial claim file. The Examiner will be responsible for the triage of all incoming documents and calls to determine where the file is to be handled, ensure the file is complete, and gather information from parties outside Hertz to ensure proper decisions can be made to either refer to HCM, CRU, or close as a Rest file. The examiner will bill damage files to customers and/or insurance carriers. The examiner will also determine who to bill, what kind of letter to send and what documents need to be sent with the letter on initial billings for US and Canadian subrogation files. The examiners are responsible for maintaining an accurate billing file and backlog count and other duties as assigned by the supervisor.
What Will You Do:
Educational Background: Minimum high school diploma ro equivalent; some college education preferred.
Professional Experience: Experience in an office environment working with others. Preferably a large office in which working through others is necessary.
We expect the starting salary to be around $16.85 per hour; the actual salary will be determined based on years of relevant work experience.
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT
Tagged as: management