Warby Parker is searching for a remote full-time Customer Experience Advisor to help us provide unparalleled support to customers over the phone and email. As a member of our CX team, you’ll represent the Warby Parker brand and strive to create extraordinary vision care experiences. With every call and email, you ll have the chance to make our shoppers happier and their days better than before. Ready to get started? Read on!
This is a part-time remote position based in Nashville, TN and pays $15.25/hr.
What You’ll Do
Who You Are
Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.
We re constantly asking ourselves how we can do more and make a greater impact and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale, be profitable, and do good in the world without charging a premium for it. And we ve learned that it takes creativity, empathy, and innovation to achieve that goal.
Since the day we launched in 2010, we ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything our customers need for happier eyes at a price that leaves them with money in their pockets, from designer-quality glasses and contacts to eye exams and vision tests.
Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. Over eight million pairs of glasses have been distributed in over 50 countries; that means eight million people now have the glasses they need to learn, work, and achieve better economic outcomes.
At Warby Parker, you can look forward to company outings and events, volunteering and learning opportunities, and just great company filled with curious, kind folks. Dreaming up and sharing ideas aren t responsibilities reserved for certain teams or leaders; the challenge (a really fun one) of innovation is on all of our shoulders. Teammates can also connect around common interests, backgrounds, and identities, no matter their home base, through our various employee resource groups. (We re happy to say that the Human Rights Campaign has named us a Best Place to Work for LGBTQ+ employees!) That sense of community and belonging keeps us excited to walk through the door every day, wherever that door may be.
We’re driven to continue building a workplace, based on inclusive behaviors and equitable systems, where all employees can bring their authentic selves, feel engaged, and share their perspectives as a valued member of Team Warby. Transparency is what we re all about, and our annual Impact Report and Racial Equity Strategy lay out how we re sticking to these values.
To apply, please visit the following URL:https://www.jobs2careers.com/click.php?jid=4ded87d3be3d61ee7fa621979&ri=94c0abf093b54f99bb8179834ddc9ffc&job_loc=Raleigh%2CNC&q&spl=p1Lkqr2E%2F2r07yzo%3APiEOWbK9FEu6Ycb4aOaufA%3D%3D%3AYguXBVs8TbT6vJJKnMnt0AWtYIrYSECLwT9Lux9SUhkEUqh9G9ncV6HNPeXiTfa2p2NIecHOFQ%3D%3D&encrypt=0&l=Raleigh%2C+NC→